Our Emergency Centre
provides the traveler with a 24-hour full-scale medical and
travel assistance service including emergency medical evacuations,
supported by trained doctors and nurses. Multilingual service
coordinators help patients, relatives, tour operators and
destination staff.
Linked to our Emergency Centre are our own medical
experts including doctors specialized in travel
medicine. Specially trained doctors and nurses are also
available at all times for medical repatriations. Our crisis
Team is steadily available, for clients, as well as for
tour operator staff at the travel destinations.
The processing of insurance claims is handled locally at
the Nordic Centre and in adherence with local law and practice.
A close cooperation with our clients and the tour operator's
destination staff ensures time saving and efficient handling
in general. Guaranteed maximum handling time is often a part
of the contract with our clients.
Our Emergency Centre provides
a 24-hour full-scale roadside assistance service in Sweden,
Norway, Finland and Denmark. In cooperation with leading assistance
companies and providers in Europe we have created a service
network operating in each country.
Our Lifestyle service gives a new dimension to the traditional
definition of "assistance". It makes it possible
for insurance companies-, tour operators- and credit card
companies to communicate positive values by offering pleasure
and leisure services to their customers. Lifestyle services
helps companies become an active part in the good life of
their customers. Whereas insurance traditionally is built
on the eventuality of an accident, illness or theft, lifestyle
service totally changes this - "if you don't use your
insurance for other purposes, use it for having a good time
in your everyday life or when you travel".
